How can we help?

Step-by-step guides for setting up and getting the most from CareCall.

Getting started

Setting up your first call Preparing someone for their first call Hearing a call on your own phone first

Calls and schedules

Changing when calls happen Adding a note for the next call Pausing calls while someone’s away

Alerts and care circles

What happens when a call isn’t answered Adding family to a care circle Turning on text alerts

Account and billing

Subscribing after your free trial Cancelling your subscription Changing your email or password

Ask us directly A real person replies within one working day. Contact support

Worried someone is in danger? CareCall isn’t an emergency service. If you think someone is hurt or at risk, call 000 now.